Refund policy

To manage returns, you must access to this page.

These are the Terms and Conditions relating to the CUSTOMER'S RIGHT TO RETURN AND EXCHANGE THE PRODUCTS that regulate the contractual relationship for the acquisition of products that OUTDOOR LOVERS, through LYMBUS LIFE S.L., offers in its online store:

Are you not satisfied with your purchase? Is your product spoiled? We will take care of the by solving your problems:

In case that the products are returned, the Customer will receive a refund of the products within the following 14 business days from receipt of the returned products. The customer will be responsible for the return shipping costs. This is the process for the return to be accepted by Outdoor Lovers:

  • The customer must notify Outdoor Lovers of the intention to return the products through the returns page.
  • Products must be returned within 14 business days from the date of receipt of the order by the customer.
  • Products must be returned in their original box / packaging.